Session Monitoring and Recording

Session Monitoring and Recording

As businesses reflect on the disruption caused by the COVID-19 crisis, ensuring agility and resilience have risen to the top of C-suite agendas everywhere.
Administrative users require privileged account access in their day-to-day roles to maintain systems, perform upgrades and troubleshoot issues. However, these users can also misuse their privileges to gain unauthorized access to sensitive information or cause damage to the IT environment. To deter the misuse of privileges by authorized users, as well as detect malicious activity that could indicate a compromised account, organizations should proactively record and monitor all privileged session activity.

It’s great to have a session recording tool that recorded everything users do on the command line, it might prevent some oversights from happening in the first place if users are aware that what they were doing will being recorded.  After all, people are usually on their best behavior when they know they are being recorded.

Key Benefits:

  • Cost and time savings– both admins and developers need to use less time for non-productive routines and can concentrate on real value-adding tasks.
  • Improved security– not having to generate, rotate, and dispose of passwords or keys improves your security posture and reduces your attack surface. Ditto for the automatic revocation of access rights upon someone leaving the organisation and not having to worry about lost credentials.
  • Improved compliance– with detailed audit logs and the available session recording and playback and integration with SIEM systems, you get full visibility into who has done what, where, and when. This not only gives you peace of mind, but it also helps you stay on the right side of GDPR and other regulations.
  • Better user experience– while a great customer experience is something we often think about, improving the user experience easier is often equally valuable.

Report and audit privileged sessions that leverage shared accounts and individual accounts with full video and metadata capture. The Soffid Audit and Monitoring Service allows customers to conduct analysis and leverage high-fidelity recordings for audit and compliance purposes.